|
| Q. |
How
does Hot Tropics service differ from other lawn
services? |
| A. |
With
Hot Tropics you get "big company"
knowledge along with "small company"
personalized attention. Customer satisfaction
is of the utmost importance. Hence, every customer
has my (Denis T. Rivard) cell phone number should
they need assistance. |
| Q. |
How
do you make the plant selection for my property? |
| A. |
When
landscaping, plant selection is crucial for many
reasons. The following are a few reasons:
a.
First and foremost, customer's tastes.
b. Shade and/or sun exposure.
c. Maintenance expectations
from customer.
d. Moisture/dryness of landscaping
area.
These are a few elements considered when
designing and installing new landscaping. |
| Q. |
How
much does it cost to install a new landscape? |
| A. |
Cost
of installation depends on mainly 2 factors.
a. Area of property to be landscaped
b. Complexity of landscaping
to be installed
Although other factors come into play, these are
the most prevalent. |
| Q. |
How
does the monthly maintenance billing system work? |
| A. |
All
customers are billed on a Flat Fee system. This
is based on the number of cuts per year times
the cost per cut to maintain the property. Customers
will be billed the same amount each month (year
round) based on the services set up.
Billing
is done on the 14th of each month and payment
is due by the 10th of the upcoming month. For
example, January maintenance invoice issued
on 1/14 would be due by February 10th.
|
| Q. |
What
is included in my monthly maintenance package? |
| A. |
Monthly
maintenance package includes:
a. Mowing, edging and blowing
of all turf areas.
b. Spraying all beds and pavers
for weeds.
c. Pruning of plants/small
shrubs; palms frond removal if reachable
from ground;
hardwood branch pruning if reachable from ground.
d. Trimming of hedges.
|
Please feel free to call us at (954) 752-4515
about visiting your home
to discuss your landscape and/or maintenance needs.
|
